Job Details

OUR VALUES:

• Safety: We provide, as a top priority, a safe and healthful work environment for our team.


• Trust: We protect the public trust with uncompromising integrity, commitment to our professional standards, full transparency, and fairness in all our business dealings.


• Responsibility: We take ownership for our results and deliver on our performance outcomes to responsibly serve our customers, our community, and our planet.


• Exceptional Service: We value our customers, act in their best interest, and take pride in delivering personalized service.


• Employee Success: We share a meaningful sense of purpose in an environment that strives to offer professional growth, diversity, inclusivity, and work-life balance.


• Teamwork: We engage in respectful, collaborative, trust-based relationships at all levels within the organization and with our business partners.


• Continuous Improvement: We continuously seek opportunities to optimize our business practices and assets by engaging the expertise of our employees and embracing innovation.


• Recognition: We reward the positive contributions of our employees at the organization, team, and individual levels.


• Communication: We strive for open, effective dialogues at all levels of the organization to ensure input is valued and considered and reasons for decisions are explained.

We are looking for someone who is:

• Experienced in planning, organizing, and executing community outreach efforts intended to reach large, diverse audiences.


• Proficient in written and verbal communications, including an ability to identify and handle sensitive conversations.


• Able to prepare and present persuasive visual and oral communications.


• Familiar with contemporary communications approaches and strategies.


• Committed to providing superior customer service to internal and external audiences.


• A team player, with strong collaboration skills.


• Comfortable with tight deadlines and a fast-paced environment.


• Brings creative, out-of-the-box ideas to expand the reach and accessibility of District communications.

What you will typically be responsible for:

• Coordinating customer outreach programs, including communications for construction and maintenance projects, water quality issues, and water supply issues.


• Acting as a community liaison providing timely communications related to CCWD projects and providing responses to customer inquiries and concerns.


• Representing CCWD at community or industry meetings, speaking opportunities, employee functions, tours, and special events.


• Encouraging and maintaining positive community engagement related to CCWD projects and priorities.


• Developing or contributing to written publications, educational materials, marketing materials, online content, and other Department projects.


• Actively engaging in emergency response and efforts to plan for emergencies.

A few reasons you might enjoy this job:

• Your desire to make a positive difference in the community.


• Your ability to be creative when engaging with those we serve.


• Every day brings a variety of work challenges, opportunities, and rewards.


• Working collaboratively with a dynamic team of professionals on a variety of issues and topics.

The following will also benefit candidates with a few of the unique challenges related to this job:

• An ability to explain complex systems and processes to diverse audiences.

EXAMPLES OF DUTIES

For a full description of examples of duties, please visit the following links:
Public Information Specialist

MINIMUM QUALIFICATIONS

For a full listing of required qualifications, please visit the following links:
Public Information Specialist

ADDITIONAL INFORMATION