Job Details

The Manager of Operations & Maintenance Planning (Business Processes) oversees the information technology (IT), business functions and technical training of the Operation & Maintenance Department and management of 10 employees including one staff embedded in the Information Systems Department. In this capacity, the manager is responsible for the following:

• Implementing Information Technology - works with employees to determine software needs, manages selection of software including contracting management of vendors, develops implementation and staff training plans, manages cut over to and troubleshooting of new systems.
• Implementing Business Process Improvement Projects - works with staff and managers to learn job functions, informational needs and role of supporting software (ie, workflow), works with software applications to improve efficiency and value of information (data), works with other managers and staff to modify workflow and/or software accordingly.
• Directs the work of IT staff supporting SCADA and operational technology systems.
• General Business Support - provides analysis, training, user support, and administrative oversight for multiple work management systems.
• Acts as Department lead for hardware or software needs and requests
• Operating Procedures - develops and maintains standard operating procedures to support the Department.

The ideal candidate will have the following:

• Management experience with implementing new software systems for a large workforce
• Experience as a collaborative leader to effectively coordinate multiple stakeholders and interdisciplinary work groups.
• Background knowledge of best practices in operation and maintenance systems and experience working with people to identify and apply best practices, new perspectives, and solutions to current and future challenges.
• Experience with a variety of work management systems.
• Experience implementing information technology and business improvement projects.
• Exceptional interpersonal, writing and technical skills.

The annual salary is $171,180 up to $259,632. Initial placement within the range is based upon qualifications. Appointment is typically made at or below the control point ($222,540 per year).

EBMUD offers an excellent benefits program that includes paid vacation, holidays and sick leave; family health insurance coverage; family dental and vision care plans; retirement plan (reciprocal with CalPERS); 401(k), 401(a) and 457(b) tax-deferred retirement plans; transit subsidy; tuition reimbursement; and opportunities for professional growth including training and career development.

Requirements:

Any combination of education and experience that has led to the acquisition of the knowledge and abilities indicated above. Typical means of acquiring the essential knowledge and abilities is a combination of training and experience equivalent to:

1. A Bachelor's degree or its equivalent with major work in business administration, finance, planning, engineering, management information systems, or related fields and either:

2a. Four years professional analytical experience conducting business process analyses and preparing study recommendations to improve effectiveness of facility operations or maintenance processes for a large public utility; or

2b. Two years of supervisory experience as a superintendent or manager of operations, maintenance or construction for a large water production, treatment or distribution system which has included work process analysis; or

2c. Two years of supervisory experience as an analyst or engineer responsible for business process or data management improvements involving operations, maintenance, design or construction functions of a public utility.

Experience must have included work process analysis.

Must possess a valid California driver's license and have a satisfactory driving record. Must possess physical characteristics to perform the critical and important duties of the job.

Submit a completed EBMUD application and the required supplemental question responses online at www.ebmud.com/jobs by 4:30 p.m., Friday, August 8, 2025. Only application materials submitted online during the filing period will be accepted.

EBMUD is an Equal Opportunity Employer: Females/Minorities/Veterans/Disability

www.ebmud.com

Job Hotline: (510) 287-0735